Shipping policy
At glō, we prepare and ship each order with care to ensure your products arrive safely and promptly.
Shipping Schedule
We ship orders every Monday, Wednesday, and Friday via USPS.
Orders placed after 12pm MST on a shipping day will be fulfilled on the next shipping day.
Shipping Rates
- Free Shipping on orders $175 and above
- $8 Flat Rate Shipping on orders under $175
Processing Time
All orders are processed within 1–3 business days. During high-volume periods or new product launches, processing times may extend slightly.
Tracking Your Order
Once your order ships, you’ll receive an email with your USPS tracking number. Please allow up to 24 hours for tracking updates to appear.
Lost or Delayed Packages
USPS delays can happen. If your package is delayed, please contact USPS first with your tracking number. If you need additional assistance, reach out to us at [your support email] and we’ll be happy to help.
Shipping Address
Please double-check your shipping address at checkout. glō is not responsible for packages delivered to incorrect addresses provided by the customer.